WARRANTY

  • DO YOUR ITEMS COME WITH A WARRANTY?

    Yes. All Aletheia & Phos items come with a six-month warranty which covers manufacturing faults, defined as such after assessment by our Customer Care team.

    Faults incurred after this date are considered a result of general wear and tear or mishandling and therefore are not covered by warranty.

    PLEASE NOTEManufacturing faults DO NOT include:  

    Broken or snapped chains
    Oxidisation or tarnish
    Misshaped bands
    Bent claws
    Snapped settings
    Chipped, cracked or lost gemstones or pendants

     

    Should any of the above occur, Aletheia & Phos will not accept the delivery and will contact the customer to arrange a return at the customers expense.

    PLEASE NOTE: $25 shipping fee will be charged to return your item.