DO YOUR ITEMS COME WITH A WARRANTY?
Yes. All Aletheia & Phos items come with a six-month warranty which covers manufacturing faults, defined as such after assessment by our Customer Care team.
Faults incurred after this date are considered a result of general wear and tear or mishandling and therefore are not covered by warranty.
PLEASE NOTE: Manufacturing faults DO NOT include:
Broken or snapped chains
Oxidisation or tarnish
Chipped, cracked or lost gemstones or pendants
Should any of the above occur, Aletheia & Phos will not accept the delivery and will contact the customer to arrange a return at the customers expense.
PLEASE NOTE: $25 shipping fee will be charged to return your item.
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